Getting Started
Logging in, navigating the admin dashboard, and configuring your profile.
Getting Started
This chapter walks through logging in, navigating the admin panel, and managing your profile.
Logging In
- Open your browser and go to
https://platform.hometownlive.tv/login. - Enter your Email and Password.
- (Optional) Check Remember Me to stay logged in on this device.
- Complete the reCAPTCHA verification.
- Click Login.

After logging in, the platform lands you on the viewer home page.
Forgot Your Password?
- On the login page, click Forgot Password?
- Enter your account email address.
- Click Submit. A password reset link is sent to your inbox.
- Open the email and follow the reset link to set a new password.
Note: Check your spam or junk folder if the reset email does not arrive within a few minutes.
Creating a New Account
Viewer accounts can self-register. Admin accounts are provisioned by HometownLive.
- On the login page, click Sign Up.
- Fill in the registration fields:
| Field | Description |
|---|---|
| Name | Your full name. |
| Your email address. Used for login and notifications. | |
| Phone | Your phone number (optional). |
| Password | Choose a strong password. |
- Click Sign Up to create your account.
Reaching the Admin Panel
After logging in, you land on the viewer home page. To reach the admin panel:
- Locate your name in the top-right corner of the page.
- Click your name to open the user menu.
- Click Dashboard.
The browser navigates to /admin/dashboard — the admin control panel.

Admin Dashboard Overview
The admin dashboard is the central hub for managing the platform. It has two main areas: the sidebar navigation and the stats tiles.

Sidebar Navigation
The sidebar on the left provides access to all admin sections.
| Section | What You Manage Here |
|---|---|
| Dashboard | Overview stats, charts, and quick links. |
| Language | Content language settings. |
| Genres Configuration | Genres, Conferences, and Groups used to classify content. |
| MEDIA | Video Joiner, Roku TV Apps, and TV Guide. |
| Events | Live and on-demand event listings. |
| Events Calendar | Calendar view of all scheduled events. |
| Ticker | Scrolling text ticker — Dashboard, Settings, Alerts, Content, RSS Feeds, Events Feeds, and Score Ticker. |
| Channel Console | Channel Hub, Manage Channels/Feeds Console, PiPELiNE Feeds, Simple Playout. |
| Analytics | Viewership and traffic data. |
| Blog | Blog posts for the site. |
| Shop | E-commerce items. |
| TV Shows | Shows, Seasons, and Episodes for episodic content. |
| Live TV & RADIO | TV/Radio Categories and Channels. |
| Cast & Crew | Presenters and Producers. |
| Home | Slider, Home Sections, Carousel, and Popup configuration. |
| Users | Users, Admins, and Deleted Users. |
| Subscription Plan | Viewer subscription packages. |
| Sponsorship Plans | Sponsor tiers and packages. |
| Coupons | Discount coupon codes. |
| Payment Gateway | Payment processor configuration. |
| Transactions | Payment and transaction history. |
| Pages | Static content pages. |
| Video Player Settings | Player behavior and Player Ads. |
| Tutorials | In-platform tutorial videos. |
| Tools | Platform utilities. |
| Settings | General, SMTP Email, Social Login, Menu, reCAPTCHA, Website Banner Ads, Theme Images, Theme Colors, Site Maintenance. |
Stats Tiles
The top of the dashboard shows at-a-glance counts and metrics.
| Tile | What It Shows |
|---|---|
| Languages | Number of configured content languages. |
| Genres | Number of configured genres. |
| Events | Total event count. |
| Shows | Total TV Show count. |
| Live TV & RADIO | Number of configured live channels. |
| Users | Total registered user count. |
| Transactions | Total completed transactions. |
| Revenue | Daily, weekly, monthly, and yearly revenue totals. |
| Total Visitors | All-time visitor count. |
| Today's Visitors | Visitors in the current day. |
| Monthly Visitors | Visitors in the current month. |
| Most Viewed | The event with the highest all-time view count. |
Users Plan Statistics Chart
The Users Plan Statistics bar chart shows subscription plan activity by month. Use it to track growth in paid viewer subscriptions over time.

Managing Your Profile
- In the admin panel, click your profile avatar in the top-right corner.
- Click Profile.
- Update any of the following fields:
| Field | Description |
|---|---|
| Profile Image | Upload a headshot or avatar. |
| Name | Your display name. |
| Your login email address. | |
| Phone | Your contact phone number. |
| Password | Enter a new password to change it. |
- Click Save to apply your changes.
Tutorials
HometownLive provides in-platform tutorial videos to help admins get up to speed quickly.
- In the sidebar, click Tutorials.
- Select a tutorial to watch:
| Tutorial | Topic |
|---|---|
| HomeTownLive RTMP Stream | Configuring an RTMP stream source. |
| HOME SECTIONS | Setting up homepage content sections. |
| On-Demand Video | Uploading and publishing on-demand content. |
| STREAMING | Live streaming setup and best practices. |
| EVENTS | Creating and managing events. |
Tip: Watch the STREAMING and EVENTS tutorials before setting up your first live broadcast.
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