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HometownLive
Support/User Manual/Getting Started

Getting Started

Logging in, navigating the admin dashboard, and configuring your profile.

Getting Started

This chapter walks through logging in, navigating the admin panel, and managing your profile.

Logging In

  1. Open your browser and go to https://platform.hometownlive.tv/login.
  2. Enter your Email and Password.
  3. (Optional) Check Remember Me to stay logged in on this device.
  4. Complete the reCAPTCHA verification.
  5. Click Login.

HometownLive login page

After logging in, the platform lands you on the viewer home page.

Forgot Your Password?

  1. On the login page, click Forgot Password?
  2. Enter your account email address.
  3. Click Submit. A password reset link is sent to your inbox.
  4. Open the email and follow the reset link to set a new password.

Note: Check your spam or junk folder if the reset email does not arrive within a few minutes.

Creating a New Account

Viewer accounts can self-register. Admin accounts are provisioned by HometownLive.

  1. On the login page, click Sign Up.
  2. Fill in the registration fields:
FieldDescription
NameYour full name.
EmailYour email address. Used for login and notifications.
PhoneYour phone number (optional).
PasswordChoose a strong password.
  1. Click Sign Up to create your account.

Reaching the Admin Panel

After logging in, you land on the viewer home page. To reach the admin panel:

  1. Locate your name in the top-right corner of the page.
  2. Click your name to open the user menu.
  3. Click Dashboard.

The browser navigates to /admin/dashboard — the admin control panel.

User menu with Dashboard link

Admin Dashboard Overview

The admin dashboard is the central hub for managing the platform. It has two main areas: the sidebar navigation and the stats tiles.

Admin dashboard overview

Sidebar Navigation

The sidebar on the left provides access to all admin sections.

SectionWhat You Manage Here
DashboardOverview stats, charts, and quick links.
LanguageContent language settings.
Genres ConfigurationGenres, Conferences, and Groups used to classify content.
MEDIAVideo Joiner, Roku TV Apps, and TV Guide.
EventsLive and on-demand event listings.
Events CalendarCalendar view of all scheduled events.
TickerScrolling text ticker — Dashboard, Settings, Alerts, Content, RSS Feeds, Events Feeds, and Score Ticker.
Channel ConsoleChannel Hub, Manage Channels/Feeds Console, PiPELiNE Feeds, Simple Playout.
AnalyticsViewership and traffic data.
BlogBlog posts for the site.
ShopE-commerce items.
TV ShowsShows, Seasons, and Episodes for episodic content.
Live TV & RADIOTV/Radio Categories and Channels.
Cast & CrewPresenters and Producers.
HomeSlider, Home Sections, Carousel, and Popup configuration.
UsersUsers, Admins, and Deleted Users.
Subscription PlanViewer subscription packages.
Sponsorship PlansSponsor tiers and packages.
CouponsDiscount coupon codes.
Payment GatewayPayment processor configuration.
TransactionsPayment and transaction history.
PagesStatic content pages.
Video Player SettingsPlayer behavior and Player Ads.
TutorialsIn-platform tutorial videos.
ToolsPlatform utilities.
SettingsGeneral, SMTP Email, Social Login, Menu, reCAPTCHA, Website Banner Ads, Theme Images, Theme Colors, Site Maintenance.

Stats Tiles

The top of the dashboard shows at-a-glance counts and metrics.

TileWhat It Shows
LanguagesNumber of configured content languages.
GenresNumber of configured genres.
EventsTotal event count.
ShowsTotal TV Show count.
Live TV & RADIONumber of configured live channels.
UsersTotal registered user count.
TransactionsTotal completed transactions.
RevenueDaily, weekly, monthly, and yearly revenue totals.
Total VisitorsAll-time visitor count.
Today's VisitorsVisitors in the current day.
Monthly VisitorsVisitors in the current month.
Most ViewedThe event with the highest all-time view count.

Users Plan Statistics Chart

The Users Plan Statistics bar chart shows subscription plan activity by month. Use it to track growth in paid viewer subscriptions over time.

Users Plan Statistics bar chart

Managing Your Profile

  1. In the admin panel, click your profile avatar in the top-right corner.
  2. Click Profile.
  3. Update any of the following fields:
FieldDescription
Profile ImageUpload a headshot or avatar.
NameYour display name.
EmailYour login email address.
PhoneYour contact phone number.
PasswordEnter a new password to change it.
  1. Click Save to apply your changes.

Tutorials

HometownLive provides in-platform tutorial videos to help admins get up to speed quickly.

  1. In the sidebar, click Tutorials.
  2. Select a tutorial to watch:
TutorialTopic
HomeTownLive RTMP StreamConfiguring an RTMP stream source.
HOME SECTIONSSetting up homepage content sections.
On-Demand VideoUploading and publishing on-demand content.
STREAMINGLive streaming setup and best practices.
EVENTSCreating and managing events.

Tip: Watch the STREAMING and EVENTS tutorials before setting up your first live broadcast.

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