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Support/User Manual/Blog & Shop

Blog & Shop

Managing blog posts, categories, shop products, orders, and inventory.

Blog and Shop

The Blog and Shop features give your organization a way to publish content and sell branded merchandise directly through the HometownLive platform. Both sections are accessible from the admin sidebar and can be enabled or disabled from Settings → Menu.

Blog

The Blog lets you publish articles, announcements, and stories for your community. Posts are organized by category, can be featured on the home page, and are accessible to viewers at /blog when the Blog menu item is enabled.

Blog posts management table

Blog Posts (/admin/blog/posts)

The blog posts table shows all published and draft articles. Each row displays the post thumbnail, title, category, status, featured flag, view count, and publish date.

The Filter by Category dropdown narrows the list to posts in a specific category. Use this when managing large volumes of content across multiple topics.

ColumnDescription
ImageThumbnail uploaded as the featured image for the post.
Post TitleThe title of the article as it appears on the viewer-facing blog.
CategoryThe blog category this post is assigned to (e.g., Sports, Fine Arts).
StatusActive posts are visible to viewers. Inactive posts are hidden.
FeaturedYes/No — featured posts are highlighted in the blog listing and may appear in home sections.
ViewsTotal view count since the post was published.
DateThe publish date of the post.
ActionEdit or delete the post.

Creating a Blog Post

  1. In the admin sidebar, click BlogPosts.
  2. Click Add Post.
  3. Fill in the required fields (see field reference below).
  4. Click Save to publish or save as inactive.

Blog post creation form

FieldDescriptionNotes
TitleThe post headline shown on the blog listing and post page.Keep titles concise — under 70 characters displays best.
Featured ImageThe thumbnail image shown in the blog grid and at the top of the post.Upload a landscape image. Recommended minimum width: 800px.
CategoryThe category this post belongs to.Categories must be created before assigning them. See Blog Categories.
StatusActive makes the post visible to viewers. Inactive hides it.Use Inactive to draft posts before they are ready.
FeaturedToggle On to mark this post as featured.Featured posts may be highlighted in the blog listing or home sections.
ContentThe body of the post, written in the TinyMCE rich text editor.Supports text formatting, images, links, and embedded media.

Tip: Write the post in Inactive status first. Review it on the viewer-facing site using an admin account before switching it to Active.

Editing a Blog Post

  1. In the posts table, click the Action button for the post you want to edit.
  2. Click Edit.
  3. Make changes and click Save.

Note: Changes to a live (Active) post take effect immediately after saving.

Deleting a Blog Post

  1. In the posts table, click the Action button for the post.
  2. Click Delete.
  3. Confirm the deletion.

Warning: Deleting a blog post is permanent. The post and its view history cannot be recovered. Use the Inactive status to hide posts without deleting them.

Blog Categories (/admin/blog/categories)

Categories organize your blog posts into topics. Each post must be assigned to a category. Create categories before creating posts that use them.

Blog categories management table

ColumnDescription
Category NameThe label displayed to viewers in the blog filter menu.
StatusActive categories are visible and available for post assignment. Inactive categories are hidden from viewers.
ActionEdit or delete the category.

Adding a Category

  1. Click Add Category.
  2. Enter a Category Name (e.g., Sports, Fine Arts, Announcements).
  3. Set Status to Active.
  4. Click Save.

Note: Deactivating a category hides it from viewers but does not hide posts assigned to it. To hide all posts in a category, set each post to Inactive individually.

Viewer-Facing Blog

When the Blog menu item is enabled in Settings → Menu, viewers can browse posts at https://platform.hometownlive.tv/blog. Posts are displayed in a grid with the featured image, title, category label, and publish date.

Viewers can filter posts by category using the filter controls on the blog page. Only Active posts in Active categories are visible.

Tip: Enable the Blog menu item in Settings → Menu → Blog to make the blog accessible from the main navigation. See the Settings chapter for menu configuration.

Shop

The Shop lets your organization sell branded merchandise — school spirit gear, apparel, and other items — directly through the HometownLive platform. The shop includes products, categories, size and color attributes, tags, and an order management workflow.

Note: The viewer-facing shop appears in the navigation when the Shop menu item is enabled in Settings → Menu.

Product Categories (/admin/product/categories)

Product categories organize your merchandise into logical groups (e.g., Apparel, Accessories, Spirit Wear). Categories are required — every product must be assigned to one.

Product categories management table

ColumnDescription
ImageA category thumbnail or banner image displayed in the shop.
NameThe category label shown to viewers in the shop navigation.
ProductsThe count of products assigned to this category.
StatusActive categories are visible in the shop. Inactive categories are hidden.
ActionEdit or delete the category.

Adding a Product Category

  1. In the admin sidebar, click ShopProduct Categories.
  2. Click Add Category.
  3. Enter a Name and upload an optional Image.
  4. Set Status to Active.
  5. Click Save.

Products (/admin/products)

The Products page lists all items available in your shop. Each product has a name, category, price, stock level, and optional attributes like sizes, colors, and tags.

Products management table

ColumnDescription
ImageThe primary product photo displayed in the shop grid.
NameThe product name shown to viewers.
CategoryThe product category this item belongs to.
PriceThe listed price for this product.
StockCurrent inventory quantity. A stock of 0 marks the item as out of stock.
StatusActive products are visible in the shop. Inactive products are hidden.
FeaturedFeatured products may be highlighted on the shop home page.
ActionEdit or delete the product.

Adding a Product

  1. Click Add Product.
  2. Complete the product fields (see reference below).
  3. Assign any applicable Sizes, Colors, and Tags.
  4. Set Status to Active when the product is ready to sell.
  5. Click Save.
FieldDescription
NameThe product title displayed in the shop.
CategoryThe product category. Must be created in Product Categories first.
PriceThe selling price. Use the configured currency (set in General Settings).
StockStarting inventory quantity. Decrements with each order.
StatusActive = visible in shop. Inactive = hidden from viewers.
FeaturedToggle On to feature this product in highlighted positions.
SizesSelect applicable size options (must be defined in Sizes first).
ColorsSelect applicable color options (must be defined in Colors first).
TagsAdd descriptive tags to improve searchability and filtering.
ImageUpload the primary product photo.

Tip: Upload high-quality product photos with a clean background. Clear images increase purchase confidence for viewers browsing the shop.

Sizes (/admin/sizes)

Sizes define the size options that can be assigned to products (e.g., S, M, L, XL, 2XL). Create all needed sizes before creating products that require them.

Sizes management table

ColumnDescription
NameThe label displayed to viewers when selecting a size (e.g., Small, Large, Extra Large).
CodeA short code used internally (e.g., S, L, XL).
Sort OrderControls the order sizes appear in product listings. Lower numbers appear first.
StatusActive sizes are available for assignment to products.
ActionEdit or delete the size.

Adding a Size

  1. Click Add Size.
  2. Enter the Name, Code, and Sort Order.
  3. Set Status to Active.
  4. Click Save.

Note: Sort order determines the display sequence when a buyer selects a size on the product page. Set sizes in logical order (e.g., XS=1, S=2, M=3, L=4, XL=5).

Colors (/admin/colors)

Colors define the color options that can be assigned to products (e.g., Black, White, Cardinal Red). A hex code controls the color swatch displayed to viewers.

Colors management table

ColumnDescription
NameThe color label displayed to viewers (e.g., Black, White, Navy).
CodeA short internal code (e.g., BLK, WHT, NVY).
Hex CodeThe HTML hex color value (e.g., #000000). Used to display a color swatch in the product selector.
Sort OrderControls the order colors appear on the product page.
StatusActive colors are available for product assignment.
ActionEdit or delete the color.

Adding a Color

  1. Click Add Color.
  2. Enter the Name, Code, and Hex Code.
  3. Set a Sort Order.
  4. Set Status to Active.
  5. Click Save.

Tip: Use the official hex values for your school colors to ensure swatches are accurate. Your school's brand guide should list these.

Tags (/admin/tags)

Tags are descriptive labels that can be applied to products for filtering and search (e.g., "New Arrival", "Spirit Wear", "Clearance"). Tags are optional but improve the browsing experience in a large shop.

Tags management table

Adding a Tag

  1. Click Add Tag.
  2. Enter a Name and optional Description.
  3. Set a Sort Order and Status.
  4. Click Save.

Orders (/admin/orders)

The Orders page shows all customer purchases made through the shop. Admins can filter orders by status and manually create orders for in-person or phone sales.

Shop orders management table

ColumnDescription
Order NumberUnique identifier for the order.
CustomerName and contact information for the buyer.
TotalThe total value of the order.
Payment StatusWhether payment has been received.
Order StatusPending / Processing / Completed / Cancelled.
DateDate the order was placed.
ActionView or update the order.

Filtering Orders by Status

  1. Use the status filter tabs above the order table: Pending, Processing, Completed, or Cancelled.
  2. Click a tab to view only orders in that status.
  3. Click All to return to the full order list.

Creating a Manual Order

  1. Click Create Order.
  2. Select or enter the customer information.
  3. Add products to the order.
  4. Set the payment and fulfillment status.
  5. Click Save.

Note: Manual orders are useful for in-person sales at games or events where a buyer pays with cash or a card reader outside the platform.

Processing an Order

  1. Click ActionView on the order you want to update.
  2. Review the line items, shipping information, and payment status.
  3. Update the Order Status (e.g., change from Pending to Processing when fulfillment begins).
  4. Click Save.

Tip: Update order status promptly. Buyers may contact your school if they do not receive a status update after purchasing.

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